Returns & Exchanges

At Culprit, we stand behind the quality of our apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags. Our goal is to ensure you feel confident and comfortable in every piece you wear.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the portal process, or use the QR code for a label-less drop-off.

• 3.
  Package Your Items

  Place the items in their original packaging or a secure mailer, ensuring all tags are attached and the product is in its original condition.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.